Frequently asked questions · How to use Socira AI

Getting started

How do I get an account?

Choose a plan and get in touch. Once payment is confirmed, we create your workspace and email your sign-in details.

Which social networks does Socira support?

Instagram, Facebook, YouTube, X (Twitter), LinkedIn, WhatsApp and Google Business.

Does Socira see my social media passwords?

No. You approve access on each network's own sign-in page, and Socira stores only the access it is given, encrypted.

Can I post the same thing everywhere at once?

Yes. Write it once and Socira adapts it to each network. Networks that need an image or video are skipped with a clear reason if you don't add one.

What happens if my post is too long for X?

With "Shorten text automatically" on, Socira trims it at a word and adds "…". Turn it off and you'll get a warning instead.

Which timezone are my posts scheduled in?

Your workspace timezone, which you set in Posting schedule. Everyone on your team sees the same times.

What happens if a post fails?

You'll see why on the post's results. Fix the problem, such as reconnecting an account, and click Retry. Only the failed accounts are tried again.

Which AI does Socira use?

Your choice of OpenAI or Anthropic's Claude, using your own API key. Usage is billed by the provider to your account.

Can my team review posts before they go out?

Yes. Turn on approvals in Posting schedule and members' posts wait for an owner to approve them.

Can I use Socira in my language?

The app is available in English, Hindi, Spanish, French, German and Arabic. Pick yours from the globe in the top bar.